VoiceONE Cloud Contact Center Honored for Improving Customer Service Technology
COLUMBUS, OH, September 10, 2019 — Accent, a leading provider of cloud-based unified communications, contact center services, and real-time messaging services announced today that TMC, a global, integrated media company, has named the VoiceONE Cloud Contact Center as a 2019 Contact Center Technology Award winner, presented by CUSTOMER magazine.
“Customer service is extremely important to Accent and nowhere is that more evident than in the technology we provide as part of our cloud contact center offering,” said Chris Cameron, President/CEO of Accent. “Delivering industry leading contact center technology allows Accent’s customers to provide unbelievable customer service.”
The VoiceONE Cloud Contact Center enables Accent’s customers to provide the highest level of customer support and experience via industry leading contact center technology and services. Delivering powerful reporting capabilities, analytics, real-time monitoring, API-based integrations, and more the VoiceONE Cloud Contact Center elevates a business’ customer service efforts to the next level.
“Congratulations to Accent for being awarded a 2019 CUSTOMER Magazine Contact Center Technology Award. The VoiceONE Cloud Contact Center has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience,” said Rich Tehrani, CEO, TMC. “We’re pleased to recognize their achievement.” This 14th-annual Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence. This award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries. Results of the 2019 CUSTOMER Contact Center Technology Award will be published in CUSTOMER Magazine online and on TMCnet.
Accent is a national cloud services and telecommunications provider delivering a customer first approach to cloud-based VoIP and network services. Accent provides cloud communications, unified communications as a service (UCaaS), cloud contact center, VoIP phone service, real-time messaging and collaboration, internet services, and cloud SD-WAN services to businesses ranging from 5 to 5,000 employees. Accent's award-winning cloud phone system, VoiceONE®, provides businesses with a complete cloud communication service which is fully managed and supported in a simple monthly expense. For more information about Accent, please visit AccentVoice.com, follow us on LinkedIn, on Twitter @AccentVoice, and visit our YouTube channel.
Vice President, Sales